While Infinity Management's custom reports are ideal for analyzing quantifiable data, they don't provide any insight into the satisfaction of your transferees with their moves. That's why we developed our unique IntelliSurvey web-based quality evaluation program that allows transferees to rate any or all of your service providers.

• Design your own surveys or pick from our database of surveys to rate any or all of your relocation services.
• Choose the questions and point values.
• Select when the surveys are sent.
• Select how often a reminder is sent.
• View status on-line to see who reponds.
• View scores and run any reports via the web or by request.
• Infinity actively manages the process and reviews all submissions. We alert you to any negative comments or scores and request action from carriers.
• All responses for moving services are obtained within two weeks of delivery.

Representative
We enjoy an astonishingly high 80-90% rate of response, which means the results are truly representative of the entire population rather than skewed by a self-selecting sample of unsatisfied or elated transferees.

Timely
Since each transferee's responses are obtained within two weeks of the move's completion, their feedback is timely and permits action to be taken on any unresolved service issues.

Comprehensive
Comments made by transferees often prove more useful than the raw score or rating of the move. We provide unlimited space for employee comments and include them on the reporting.

Accessible
All results are maintained in a database�not tallied by hand�and are therefore instantly accessible. For example, if you are meeting with a service provider, you will have up-to-the-minute survey results for immediate review.